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IT Management
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DBA & DBA Managers
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Business Analyst
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Compliance
Support
It is our belief that strong customer support is best achieved with one on one interactions. So we provided a myriad of ways to interact with our support people. However we also provide a self–serve knowledge base containing articles covering the use of our software.
We encourage periodic refresher Best Practices training classes. As your team changes and grows, you want to make sure you are using our products to their highest advantage.
Online Support
We recommend you open a support ticket for fastest service, but you may also email us at support@ringmastersw.com.
Self Service
- RingMaster Knowledge Base
- Software Download - Customers: please register then contact support for authorization.
Telephone Support
1-802-383-1050 - 9AM to 6PM Eastern Standard Time
RingMaster APM Best Practices Training
Our best practices workshops help your organization to:
- Learn APM tips and tricks
- Implement all of RingMaster APM's powerful features
- Comply with Sarbanes-Oxley
- Get more out of your patch and change management process.
To enroll for RingMaster APM Best Practices Training fill out this form, or email us at LetUsServeYou@ringmastersw.com
RingMaster Software Users Group on LinkedIn
Got a question? Need a sounding board? Here’s another way to connect with other RingMaster Software users like yourself. Stay in touch with fellow professionals through the RingMaster Software LinkedIn group.
As a member of this RingMaster Software Users Group, you will be able to network with others who employ RingMaster APM or RingMaster Clone to discuss any topic of mutual interest. Ask for ideas and share your thoughts and experiences. It is also, a good way to pass suggestions and concerns to RingMaster technical staff.
